Rebuilding Heritage was a free business support programme, funded by the National Lottery Heritage Fund, to help the heritage sector respond to the ongoing impacts of the COVID-19 pandemic.

Across the heritage sector many organisations are being forced to rethink how they operate, why and who for. At this point of change, as well as difficulties there are also opportunities which can be embraced. Rebuilding Heritage aimed to bring organisations together to share best practice, to find solutions to problems, and to develop a broad collective vision of the future for the sector. The programme worked to build confidence in a time of crisis by supporting individuals and organisations to overcome immediate challenges and plan for a sustainable future.

Programme overview

The Rebuilding Heritage programme provided training, advice, and support through:

  • one-to-one and group coaching and training sessions
  • opportunities for knowledge sharing
  • open access webinars
  • online guides and case studies

The programme was completed in August 2021.

Who provided business support?

Rebuilding Heritage was led by The Heritage Alliance and was delivered through a partnership with Creative United, Clore Leadership, the Chartered Institute of Fundraising, and Media Trust.

1:1 business support from Creative United

In a series of up to four 2-hour 1:1 business support sessions, Creative United provided dedicated support from a business advisor that helped organisations draw up plans to move forwards from the current crisis. This support was bespoke and tailored to heritage businesses and organisations of all scales and remits. Organisations were paired with an advisor who best fit their needs, challenges and goals, and worked with them on business planning activity that was appropriate to the organisation’s situation. The advisors helped organisations to improve their skills and confidence, and provided advice on specific issues including planning cashflows for sustainability and planning the development of services or products.

How to Access Resources 

We are pleased to announce that many of the resources from the Rebuilding Heritage programme have been made available to all. You can find information on the dedicated Rebuilding Heritage website here, which will be updated with further legacy resources.

Click here to enter the Rebuilding Heritage website

Partners and Funders